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Project Quality Management: Why, What and How, Second Edition

Год выпуска: 2014
Автор: Kenneth H. Rose

Synopses & Reviews

Publisher Comments

Quality has been a much mentioned but little employed component on projects. Other books, tools, and even many training courses on the market are still oriented toward the manufacturing domain, and provide little information of relevance to project managers who work with intellectual processes more than the action details of production. So where have project managers been going for guidance on integrating the quality demanded in project implementations for achieving success? Right here! Project Quality Management, recipient of the 2006 PMI David I. Cleland Project Management Literature Award in its first edition, offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. It has now been updated and enhanced to also meet the needs of trainers, college instructors, and their students! Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of KnowledgeFifth Edition (PMBOK Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situational analysis and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. This book offers practical exercises relevant to many project domains, which will help readers gain experience using the tools and techniques of this project quality management process before applying them to their own project work. Course instructor material is also now available. Key Features Provides a Wheel of Quality that codifies in one complete image the contributing elements of contemporary project quality management Establishes a quality tool the pillar diagram that provides the needed capability to identify root causes of undesirable effects Supplies quality processes attuned to project scope specifications used to ensure a quality product and quality processes and to help maintain cost and schedule constraints to ensure a quality project Provides techniques and tools organized and explained according to their application within this quality process that can be applied immediately to improve project implementation and customer satisfaction in any project context Candidly examines organization aspects that may hinder quality in spite of knowledge and best intentions Presents off-line treatment of the related topics of project training, leadership, and organization change in appendices WAV offers numerous downloadable tools for planning project quality, collecting and understanding data, comprehending and analyzing processes, and problem solving, as well as instruction materials for use in college and professional courses on the topic available from the Web Added Value Download Resource Center at www.jrosspub.com/wav

Review

Rose, a consultant and trainer who worked in high-technologydevelopment and project management, describes the background on quality concepts and their development, focusing on their applicationin project management, and summarizes concepts in a model of contemporary quality and a framework of specific action steps tomanage project quality. He details key quality tools in order of their application and takes readers through a practical exercise in amanagement environment. This edition has been expanded to include features for classroom use, including review topics and questions,practical exercises, and example cases. It has been updated to be current with the PMBOK Guide-Fifth Edition and has an expandeddiscussion of quality assurance as a process separate from quality planning and control and a new chapter on why quality can be anelusive goal. New appendices address issues of project training, project leadership, and organizational change management.Annotation 2014 Ringgold, Inc., Portland, OR (protoview.com)

Review

Rose, a consultant and trainer who worked in high-technologydevelopment and project management, describes the background on quality concepts and their development, focusing on their applicationin project management, and summarizes concepts in a model of contemporary quality and a framework of specific action steps tomanage project quality. He details key quality tools in order of their application and takes readers through a practical exercise in amanagement environment. This edition has been expanded to include features for classroom use, including review topics and questions,practical exercises, and example cases. It has been updated to be current with the PMBOK Guide-Fifth Edition and has an expandeddiscussion of quality assurance as a process separate from quality planning and control and a new chapter on why quality can be anelusive goal. New appendices address issues of project training, project leadership, and organizational change management.Annotation 2014 Ringgold, Inc., Portland, OR (protoview.com)

Review

Rose, a consultant and trainer who worked in high-technologydevelopment and project management, describes the background on quality concepts and their development, focusing on their applicationin project management, and summarizes concepts in a model of contemporary quality and a framework of specific action steps tomanage project quality. He details key quality tools in order of their application and takes readers through a practical exercise in amanagement environment. This edition has been expanded to include features for classroom use, including review topics and questions,practical exercises, and example cases. It has been updated to be current with the PMBOK Guide-Fifth Edition and has an expandeddiscussion of quality assurance as a process separate from quality planning and control and a new chapter on why quality can be anelusive goal. New appendices address issues of project training, project leadership, and organizational change management.Annotation 2014 Ringgold, Inc., Portland, OR (protoview.com)

Review

Rose, a consultant and trainer who worked in high-technologydevelopment and project management, describes the background on quality concepts and their development, focusing on their applicationin project management, and summarizes concepts in a model of contemporary quality and a framework of specific action steps tomanage project quality. He details key quality tools in order of their application and takes readers through a practical exercise in amanagement environment. This edition has been expanded to include features for classroom use, including review topics and questions,practical exercises, and example cases. It has been updated to be current with the PMBOK Guide-Fifth Edition and has an expandeddiscussion of quality assurance as a process separate from quality planning and control and a new chapter on why quality can be anelusive goal. New appendices address issues of project training, project leadership, and organizational change management.Annotation 2014 Ringgold, Inc., Portland, OR (protoview.com)

Synopsis

Quality has been a much mentioned but little employed component on projects. Other books, tools, and even many training courses on the market are still oriented toward the manufacturing domain, and provide little information of relevance to project managers who work with intellectual processes more than the action details of production. So where have project managers been going for guidance on integrating the quality demanded in project implementations for achieving success? Right here! Project Quality Management, recipient of the 2006 PMI David I. Cleland Project Management Literature Award in its first edition, offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. It has now been updated and enhanced to also meet the needs of trainers, college instructors, and their students! Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of KnowledgeFifth Edition (PMBOK Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situational analysis and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. This book offers practical exercises relevant to many project domains, which will help readers gain experience using the tools and techniques of this project quality management process before applying them to their own project work. Course instructor material is also now available.


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