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The Art of Facilitation: The Essentials for Leading Great Meetings and Creating Group Synergy

Год выпуска: 2009
Автор: Dale Hunter

Synopses & Reviews

Publisher Comments

Praise for the Revised Edition of The Art of Facilitation

"The Art of Facilitation picks up where most other books stop. It describes a whole new array of process tools in a totally accessible way. It delves into the underlying ethics of facilitation to clarify complex questions. This book is also beautifully written. After many years in the profession, I was surprised at the subtle way it helped me gain a new understanding of a number of important facilitation dilemmas. A very insightful contribution to the field!"

Ingrid Bens, M.Ed., facilitation tutor, Sarasota, Florida, and author of Facilitating with Ease, Advanced Facilitation Strategies, and Facilitating to Lead

"Few books attempt such a broad scope and enriching view of group facilitation. Hunter provides a 'philosophy' of group facilitation, mixed with 'how to.' This is an impressive book, integrating a sincere concern for the reader's personal development."

Sandy Schuman, editor of The IAF Handbook of Group Facilitation

"Dale Hunter is a giant among practitioners, one of the pioneers in the field, and The Art of Facilitation is a classic. This book distills Dale's years of experience into straightforward, practical advice. Her wisdom comes through in every chapter."

Sam Kaner, Ph.D., author of the international bestseller, Facilitator's Guide to Participatory Decision-Making

"In The Art of Facilitation, Dale Hunter treats readers to an exploration of the field of facilitation at the same time she presents her unique approach. Throughout the book, in simple language, Hunter offers a powerful and important messageto facilitate others effectively you must facilitate yourself. Take Hunter's advice and your clients will thank you."

Roger Schwarz, author of The Skilled Facilitator and coauthor of The Skilled Facilitator Fieldbook


This thoroughly revised edition of a classic book provides the latest research on facilitation and group dynamics and includes a new training program for aspiring facilitators. The book describes the profession of group facilitation, the role of a facilitator, and key elements of facilitation. It examines issues and challenges, such as how the facilitator's role is defined, cooperative processes, and ethics. The also book provides a sample program that can be used to develop facilitation capabilities through experiential learning. The book is written for facilitators, trainers, HR professionals, and consultants.


"Dale Hunter has done it again! She has taken what was already a 'must-read' for our industry, updated it, transformed it, and produced both a road map for aspiring facilitators and a value-added toolbox for crafty veterans. The Making Intervention and Processes chapters alone contain more insights than most books in their entirety."

Michael Wilkinson, author, The Secrets of Facilitation

This thoroughly revised edition of the classic book on facilitation offers the most current research available on the topics of facilitation and group dynamics. A comprehensive resource for facilitators, trainers, HR professionals, and consultants, The Art of Facilitation describes the profession of group facilitation and the role of a facilitator, and outlines the key elements of facilitation. The book also examines the most common challenges that facilitators face, as well as the ethical issues that pertain to the facilitation process.

Written by Dr. Dale Hunteracclaimed facilitator, mediator, and coachthis revised edition includes new information on facilitation in organizations, sustainability, therapeutic group work, and online facilitation. The book also includes an examination of the wide range of approaches and methods that have emerged in the field in recent years.

In addition to providing an updated guide to the topic, the book contains a training program that can be used by a group of aspiring facilitators as a peer learning framework. It also includes fifty-two processes that are useful for both facilitators and facilitation educators alike.

About the Author

Dale Hunter is a group facilitator, mediator, coach, and author in the field of facilitation. She is a director of Zenergy, a New Zealandbased company providing facilitation, mediation, and coaching services to government, business, and community sectors.

Stephen Thorpe is a facilitator specializing in online facilitation and a director of Zenergy. He is secretary of the International Association of Facilitators (IAF) and editor-in-chief of Group Facilitation: A Research and Applications Journal.

Hamish Brown is a facilitator and registered psychotherapist specializing in psychodrama.

Anne Bailey is a facilitator and a founding director of Zenergy.

Table of Contents


Abridged introduction to the first edition.


1. Preparing the ground.

2. The role of the facilitator.

3. A framework for facilitation.

4. Facilitating yourself.

5. Facilitating another.

6. Facilitating a group.

7. Making interventions.

8. Shifting levels.

9. Dialogue and storytelling.

10. Getting to consensus.

11. Addressing conflict.


1. Facilitation and the client.

2. Cooperative processes in organisations.

3. Facilitator ethics.

4. A sustainable society.

5. Facilitation and therapeutic groupwork.

6. Facilitation online.

7. Mapping the field of facilitation.


1. Facilitator education.

2. Training programme.

3. Processes.

4. Design frameworks.

5. Other resources.


A. Earthsong Eco-Neighbourhood Body Corporate Rules.

B. Hand signs.




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